Tempo Promissor Lda., represented by Lisboa Camping & Bungalows (hereinafter referred to as LISBOA CAMPING), is committed to protecting the privacy of all its Clients or users of its services and website, having prepared its own privacy policy. privacy that aims to safeguard the security of all those who have decided or decide to share personal data in order to benefit from our services or those of our partners.

In order to ensure this commitment, LISBOA CAMPING decided to create its own security practices for the protection of personal data (“Privacy Policy”), better specified below, whose terms we invite you to read carefully in order to become fully aware of our policy , thus complying with current legislation and the provisions of the General Data Protection Regulation (GDPR) (EU) 2016/679 of the European Parliament and of the Council (cf. www.ec.europa.eu).

We inform you that it is extremely important that you read carefully and give your express consent so that LISBOA CAMPING can keep and process your personal data, thus being authorized to send communications or share promotional information according to the rules defined here.

 

1. Personal Data:

Personal data corresponds to any information regarding an identified or identifiable natural person, of any nature and regardless of the type of identification elements or support, namely by reference to an identifier, for example a name, an identification number, data of location, electronic identifiers or one or more elements specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

Taking into account the services provided by LISBOA CAMPING, the frequency of the physical space or the use of this website/mobile application, given the type of purpose of data collection, the following personal information may be gathered: (a) name, (b ) address, (c) date of birth, (d) marital status, (e) affiliation, (f) contacts (phone and email), (g) taxpayer number, (h) identification document, (i) natural person or collective, (j) country and (k) or other necessary and relevant information with a view to enrolling in modalities, training actions, promoting events or activities and, as well as sharing with partners with a view to disseminating information about products or services.

 

2. Responsible for the Processing of Personal Data:

Tempo Promissor, Ltd.

Estrada da Circunvalação

1400-061 Lisboa

For any information or request for clarification regarding our privacy policy, or for any other reason that it deems relevant under the Data Protection Regime, LISBOA CAMPING provides the following email address that will serve as contact: inforgpd@arpurocampings.com

 

3. Purpose of Personal Data Processing

The collection and processing of personal data by LISBOA CAMPING, through its website or other means, is intended, depending on the entity in question and the service requested by the user, to:

Sending communication of own products, Information about services provided and events; Sending newsletters with alerts about new products or training and/or information regarding the areas of tourism and catering, Alerts about promotions; Invoicing; Congratulations; Sending information regarding group menus or special menus; Carry out satisfaction questionnaires; Reservations; Contact in any medical or other emergency situation that may be pertinent to the holder's well-being.

The data is thus collected for the purposes indicated above, whereby every holder must verify its accuracy and updating so that LISBOA CAMPING can adopt the appropriate measures for its accurate treatment.

We inform you that filling in the forms corresponding to each of the purposes and/or sending any request with personal data will translate prior and express consent to the processing of personal data transmitted by the holder for one or more of the purposes described above.

If the interested party expressly and previously consents to the processing of their personal data (this consent may be withdrawn at any time – right to erase data – under the terms defined below), LISBOA CAMPING is authorized to process the personal data collected to the extent and for the time necessary to pursue its purposes.

In compliance with the legal legislation in force, LISBOA CAMPING clarifies that it does not request, nor encourage, in any place or in any way, the remission and sending of personal data referring to philosophical or political convictions, party or union affiliation, religious faith, private life and racial or ethnic origin, as well as the processing of genetic data.

Accordingly, LISBOA CAMPING reserves the right not to accept collecting or receiving information that jeopardizes fundamental rights or appears to be illegal, excluding any responsibility for the respective treatment.

Taking into account the purpose of processing the information collected, LISBOA CAMPING reserves the right to cancel or cancel any order if all the data necessary for the management of the process in question are not collected, excluding any liability.

 

4. Conservation of Personal Data

The period of time during which personal data is stored and conserved will vary according to the purposes chosen by the interested parties.

Accordingly, it is hereby informed that the personal data collected within the scope of any process to be handled by LISBOA CAMPING may be kept for the period necessary to fulfill the purpose, and may be kept in reserve for future processes or be kept for continued sending. of promotions or disclosures of actions, services or products of LISBOA CAMPING, without prejudice to the holder's right to request the deletion of their data (right to be forgotten), at any time, as indicated in the next point.

Personal data whose purpose may concern the sending of information or service proposals regarding new products and/or services will be stored for a period of 1 (one) year after the last contact with the holder of the personal data, without prejudice to their being able to be practiced longer periods whenever the situation justifies it (as long as it is proportionate to such situation), namely to safeguard the rights, also, of LISBOA CAMPING.

 

5. Right of access / Right to rectification / Right to erasure / Right to limit processing and right to portability of Personal Data

It is hereby informed that all interested parties who have been subject to data collection by LISBOA CAMPING at any time have the right to access their personal data, as well as the respective rectification, elimination, portability, limitation and/or opposition to processing. , and for this purpose must exercise their right by communicating their request in writing to LISBOA CAMPING, identifying themselves by their full name and identification elements in order to allow their proper identification, to the address of the headquarters or through the following email: infogpd@arpurocampings.com

In addition, the interested party may always file any complaints they deem necessary with the competent authority for this purpose.

 

6. Security in the Processing of Personal Data

Personal data will be processed and stored electronically and on paper.

Within the scope of its security policy, LISBOA CAMPING undertakes to guarantee the security and protection of personal data collected or made available, having adopted the appropriate measures necessary for this purpose, namely providing access to: (i) creation of passwords for protection (ii) use of digital certifications, (iii) physical entry restrictions to the places where personal data storage servers are located; (iv) firewalls, (v) secure communication via the https protocol or other means deemed necessary to protect the data of its Customers or users, with security measures being reviewed and updated according to the needs and requirements at the time.

If, for any reason, there is a breach of security that causes, accidentally or unlawfully, the destruction, loss, alteration, disclosure or unauthorized access to personal data, LISBOA CAMPING undertakes, under the terms of the legislation applicable, to communicate with the competent authorities, without justified delay and, whenever possible, up to 72 hours after becoming aware of such occurrence.

Under the aforementioned terms, LISBOA CAMPING undertakes to communicate the violation of personal data to the respective data subject, in accordance with the applicable legislation.

Without prejudice to the provisions of the previous paragraphs, the user must adopt additional necessary and required security measures, namely having an active firewall, antivirus and anti-spyware up to date, and must make prudent use when accessing third-party platforms, verifying and confirming the existence of digital certification and the reliability of the address, excluding any responsibility of LISBOA CAMPING for any fact that is not attributable to it or the non-respect of specified or required rules of caution.


7. Communication of Personal Data to Third Entities

Within the scope of its activity, LISBOA CAMPING may resort to third parties to provide certain services (located inside or outside the European Union) or to partners, which may imply, in some situations, access, by such entities, to data personal data of users or users.

If this occurs, the holder consents to this sharing, with LISBOA CAMPING committed to taking the necessary and appropriate measures, in order to ensure that the entities that have access to such personal data are reputed and offer high guarantees at this level, which will be duly enshrined and safeguarded in a contract to be signed, in writing, between LISBOA CAMPING and the third party(ies) or its partner.

Any partner entity to which LISBOA CAMPING shares data will be responsible for processing the personal data of users, in their name and on their behalf, in the commitment to adopt the necessary technical and organizational measures in order to protect personal data against destruction, accidental or illicit, accidental loss, alteration, dissemination or unauthorized access and against any other form of illicit treatment, being the same as responsible for the proper use and in the legal terms.

Without prejudice to the provisions of the previous paragraph, LISBOA CAMPING is responsible for the processing of personal data under the legal terms and within the respective limitations of use.


8. Right to be Forgotten

The holder of personal data has the right to obtain, from the person responsible for their treatment, the deletion of their personal data, which, in turn, will have the obligation to eliminate them, whenever one of the following reasons is applicable: (i) the data is no longer necessary for the purpose for which it was collected or processed; (ii) the holder withdraws consent, when consent is the legal basis; (iii) the holder opposes the treatment and there are no prevailing legitimate interests that justify its maintenance or (iv) the personal data must be erased to comply with a legal obligation.


9. Changes to the Privacy Policy

LISBOA CAMPING reserves the right, at any time, to make adjustments or changes to this privacy policy, provided that such changes will be duly published on this website and will apply to all users at the time.


10. Usage Policy

The LISBOA CAMPING website or the LISBOA CAMPING services/products are essentially aimed at users who are at least 16 (sixteen) years old, and LISBOA CAMPING is excluded from any liability in the event that use or use is made by minors or without the authorization of the holders of parental responsibilities under legal terms.

The version published on the website is the one currently in force.